Saturday 22 November 2008

Blog Friendly Unit Shifter

Facebook penetration of corporate America

I was interested to read that Microsoft have over 17,597 employees registered on Facebook out of a total of 70,000 employees.

I thought I would try to discover how other leading IT companies compared, including my own. The staff numbers come from Google Finance and the rounding errors come from me.

The following Facebook networks are only open to company employees with a valid email address although, obviously, a better metric would have been some measure of recent activity.

CompanyEmployeesFacebookFB factor (%)
Google10,6745,54551.9
Yahoo!11,4003,91134.3
Microsoft71,00017,98025.3
Sun14,0002,94221.0
IBM355,76623,4006.6
Oracle74,6744,2805.7
SAP41,9192,3005.4
HP186,0009,7425.2
Intel90,3004,2194.7

Inevitably, I guess - Google lead the way (again) but I was surprised to see that Sun Microsystems have a significant proportion of Facebook members.

IBM were slightly lower than I expected until I remembered that half their 350,000 employees are busy building fantasy worlds in Second Life. No wonder I can't get spare parts for my Thinkpad.

Nice to see Oracle positioned just ahead of SAP after recent discussions about the companies' respective contributions and reputation in the Web 2.0 community.

I still have wildly oscillating feelings about Facebook; on one hand, a walled garden, puerile, teenage and gimmicky but undoubtedly an insidious, strangely compulsive and probably important platform.

PS. For example, I have just seen the immortal words 'Andy and Mark Burgess (The Chameleons) are now friends'. Superb.

Google finally sees sense

On the face of it, the recent changes to the interface to Google Docs and Spreadsheets look trivial and superficial. Google's official announcement is brief and understated but Google Blogoscoped hits the nail on the head (twice):
'The file listing now resembles a more traditional view in the style of, say, Windows Explorer.'
...that ordinary mortals understand and are comfortable with.
'Google D&S looks more and more like an office application.'
In fact, Google Docs looks and performs much better than the most popular office application. I recently upgraded three home PC's to Office 2007. I think Microsoft Office is a superb suite of professional applications (Word, Excel, OneNote) and represents great value for money as £85 buys licenses for use on three separate PC's. Inevitably though, my wife hated the new Word interface (shock of the new) because 'everything had changed' and she could not easily locate the old 'Print' button or even 'File-Print'. My wife doesn't use Google Docs and now she has mastered Word 2007, she probably never will. However, if she ever does, it will be easy to teach her how to migrate. If she wants to print a document, she clicks the 'Print' button or the pretty picture of a printer. This is completely intuitive and obvious. She won't have to call the Helpdesk and interrupt the Champions League Final just to print two copies of her CV. If my wife wants to delete a document, she either selects the document and clicks 'Delete'. Alternatively, if she has successfully completed my 3 days 'Advanced Course' (a bargain at £150) and is officially certified, she simply drags the document to the dustbin. Two choices. Both quick, easy and obvious. Another occasional task my wife needs help with is finding her CV. She keeps all 178 documents in 'My Documents'. She doesn't archive files by year. She doesn't remember that she last updated the CV in May 2003 nor does she know whether the document is named 'CV', 'Curriculum Vitae' or 'CV-Full' or 'CV-May-2003' . She can't fathom out the search interface from within Word (nor can I) and does not know that you can search for Word documents from a completely different application - Windows Explorer. She simply wants to find her CV. From within Word. Quickly. In Google Docs, she types 'CV' in the 'Search' box and is offered all the available possibilities with intelligent auto-complete. This isn't patronising. This is all about usability, interface design and mass market appeal. If Auntie Beryl writes yet another letter to her bank, she simply drags it to the 'Letters' folder. She doesn't need to know that this isn't really a folder and the document is now tagged as 'Letter'. Uncle Harry doesn't need to know the definition and intricacies of folksonomies. He doesn't care that, strictly speaking, this document could also be multiply tagged 'Bank' and 'Personal'. He just wants to type the letter, run a spell checker, quickly print the thing and make the 5 o'clock collection. I honestly believe, in the future, this seemingly trivial change will be viewed as the turning point when Google changed from a marginal, Web 2.0 application and started to offer a credible alternative to Microsoft Office (for personal but not corporate users - yet). This was the day that non Web 2.0 users can now be introduced to Docs and actually understand and use it. Ironically, the revamped Google Docs interface is very reminiscent of the Web based interface of Office 2007 which is another excellent software product and unbelievably close to the desktop equivalent.

Bill Gates reads my blog shock !

Great news. Bill Gates has heeded my advice and I will be able to purchase Vista online and download the media. This means that I no longer have to buy an expensive box full of fresh air from Microsoft. Burning a DVD is probably still recommended just in case the seamless Windows upgrade fails and I discover, to my horror, that none of my drivers work any more and I have to format the hard disk in order to boot the computer. However, I take a similar attitude to risk averse Siebel customers contemplating the recently released 8.0. I have a large and demanding customer base (son and daughter) and an integrator who wastes all my hard-earned money (wife) with a perceived requirement for 7x24 operation and high availability. On reflection, it's probably better to let other idiots people suffer the pain and iron all the glitches out before I take the plunge when SP1 is released. That reminds me; I really must ring my Dad tonight and warn him not to do anything stupid.

browser upgrades

Just remembered that I was 'shocked and ashamed to discover' that my father (Silver Surfer) was using IE7 when I last took my laundry home so I felt obliged to upgrade from IE6. I also took the opportunity to upgrade to Firefox 2.0 RC2 from 1.5.0.7. No detailed, lengthy reviews, I'm afraid. I did notice some changes to the user interface (IE now looks like Firefox 1.x) but most importantly, all my Firefox extensions still appear to work.

Google versus Microsoft

Thankfully, I don't have cause to use Microsoft Excel much. My kids can produce pretty charts about the demographics of pet ownership in the classroom better and quicker than I can. Excel is a very powerful product but the sheer size and complexity of the software is just overwhelming which makes it difficult (for novices) to accomplish straightforward tasks. For example, people are kind enough to send me gargantuan, complex spreadsheets where I want to freeze the header row while scrolling data down to the sole point of interest on row 23,538. A seemingly simple task. Microsoft Excel Exhaustively search all Menu options. Look in online help. Ask that irritating paperclip wizard: 'So what is it you are trying to do, you idiot ?'. Try some random control key combinations. Plaintively ask for the data in Oracle DMP format. Slump over the keyboard, weeping in despair, randomly striking keys which unexpectedly reveals a buried Easter Egg (a fully fledged Doom clone). No wonder Excel is so bloated. Search the Microsoft Web site. Search using Google. Finally, admit defeat and sheepishly ask a (Microsoft Certified) colleague who sneers 'God - don't you even know that ? Place the cursor on the row you want to lock. Hit Windows-Freeze Panes. There you go. Oh no - sorry - you place the cursor on the first row you want to scroll normally.' Google Spreadsheets Sort - Fix Header Rows - Freeze 1 row. Screen updated to reflect user action (1 row frozen). Done. Sometimes, less is more.
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